Analysis of Damage:
But before proceeding towards the ways through which you can get out of the crises it’s important to analyse the damage that has been done to your online reputation while you emerged through the crisis. Due to the media storm during the crisis, your search results are likely to get covered with layers of negative media coverage. So, the first and the foremost step is to Google your company’s reputation to get an idea of the damage done to your reputation.
Also during the crisis, the CEO of the company remains in the spotlight and it hinders their reputation too. So, after analysing the reputation of your company analyse your personal reputation too, because your personal reputation management affects your company’s growth as well. A crisis can damage your credibility as a business leader. It may become the reason behind fewer career advancement opportunities for you. Lastly, it causes embarrassment for you in front of your family and friends. Managing your personal reputation is equally important as managing your firm’s reputation.
Ways to Improve your Online Reputation:
These are the few steps that you can take to move forward after a crisis. It will help you in rebuilding your brand’s image.
• Assess the damage
•Make realistic goals for your company
•Create strategies for yourself like whether you should launch a blog post, or you should create micro sites or both, etc.
•Publish as much positive content as you can. As ORM is more about boosting positive content rather than pushing down negative content.
•Use tactical SEO for suppressing negative content
Last but the least, remember that restoring your reputation permanently or for a longer duration will take time, so be patient with the result and you will surely see the benefits that you want.