Why Your Business’s Customer Experience Matters

Customer experience and customer service are becoming increasingly important topics in business today. Marketers’ primary focus is typically on the customer experience. Customer experience encompasses everything about a company that influences a customer’s perception and feelings about it, and it encourages brand advocacy. Customers have higher standards for brands. While competing with more established brands […]

How to Rank in Google’s Featured Snippets

Online Reputation Manage – Google provides opportunities for featured snippets. A ‘featured snippet box’ is a relatively new feature introduced by Google to assist searchers in finding answers more quickly without having to visit any website. Or, at the very least, to get a sense of a possible answer before visiting the website for more […]