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google search reputation management

How to Check What ChatGPT, Gemini and Perplexity Say About Your Company

Online Reputation Management

How to Check What ChatGPT, Gemini and Perplexity Say About Your Company

A self-check you can run in an hour: the prompt set, the five assistants and the modes to run them in, what to record, and how fast each surface changes once a source changes.

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Why Does Google AI Overview Show Negative Reviews About My Business?

Online Reputation Management

Why Does Google AI Overview Show Negative Reviews About My Business?

The AI Overview is assembled live from the pages ranking for your query and the entity records Google holds about you. If reviews and complaint threads rank, the overview repeats them. How to change what feeds it.

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Why Is ChatGPT Saying Negative Things About My Company?

Online Reputation Management

Why Is ChatGPT Saying Negative Things About My Company?

ChatGPT summarises whatever is loudest about your company: a complaints thread, a stale article, a run of bad reviews. Here is why the answer goes negative, why incorrect claims persist, and how it gets fixed.

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What Sources Does ChatGPT Trust When Answering Questions About a Brand

Online Reputation Management

What Sources Does ChatGPT Trust When Answering Questions About a Brand

ChatGPT has no opinion of its own. It assembles one from search results, Reddit threads, review sites, news coverage and entity records. Here is how each source is weighed and why that matters for your brand.

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What to Do When Someone Searches Your Name Plus Scam on Google

Online Reputation Management

What to Do When Someone Searches Your Name Plus Scam on Google

Prospects type your name plus scam before they buy, hire or invest. The results are usually a complaint thread, an autocomplete suggestion and a forum question. Here is what ranks, why, and how to change it.

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Why Doctors Need Online Reputation Management Service

Online Reputation Management

Why Doctors Need Online Reputation Management Service

Patients search before they book. Here is how fake reviews and social media slander damage a doctor's practice, and the two fronts reputation management has to win.

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What is Doxxing And Why You Should Worry About it

Online Reputation Management

What is Doxxing And Why You Should Worry About it

Doxxing is personal information leaked online to damage you or your brand. What it is, who does it, why it should worry you, and how to fight a maliciously contrived bad reputation.

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